Here at Webslaw, our success is based on our clients’ success and that is why our efforts and strategies are constantly updating and evolving in order to help our clients succeed in the online law firm market. Our goal is not to stay current, but to stay ahead of the online legal marketing game. We read the markets, we are at the forefront of technology and online market trends, and we do all of this to make sure that you, our clients, thrive in your online presence and marketing. With that in mind, Webslaw has an exciting announcement! In an effort to help manage reviews and obtain even more positive reviews for our clients, we are going to partner with BirdEye, a customer feedback solutions company. Ultimately, our partnership with BirdEye will help our clients get more feedback, more insights, and more loyal clients.
How reviews benefit you, especially when they are managed by you
As you know by now, online reviews for you and your law firm are extremely important. Your stars and reviews are often the first thing that people see when you pop up in their Google search. High ratings and reviews will encourage people to visit your website while low ratings and poor reviews will steer them towards more highly rated competition. This is exactly why the ability to manage your reviews is so important and precisely why we have decided to partner with BirdEye. We are going to help manage your online reviews and ratings so positive feedback is what potential clients see when you show up in their Google search.
Features and benefits of this partnership
This partnership will allow for generation, monitoring, marketing, and management of your reviews. See below for further explanation:
To aid in generating more client reviews, your clients will receive feedback requests via branded text and email. Your clients will be sent to top review sites to share their feedback.
All review sites will be monitored, affording you the ability to access and respond to all reviews from a single dashboard.
You will have the ability to collect negative feedback internally and respond to that feedback privately. You will be able to manage your reviews all in one place.
You will have a custom profile aggregating all reviews, which will push you to the top of search engines.
Positive reviews will be pushed onto your website to help you increase conversations.
Positive reviews will be cross-posted to social sites.
Google business stars.
Google Business reviews are important, especially as Google has recently announced that it is phasing out Google Plus. Google Business reviews directly affect your Google star rating, which means that positive reviews increase your stars while negative reviews decrease your stars. With our new partnership, you will be able to monitor your Google reviews in BirdEye and also share them on social media.
We are thrilled to find news ways to keep our clients positively and prominently represented online and our partnership with BirdEye is the latest move we are making to do just that. As always, we are here to answer any of your questions or address any of your concerns. We are truly proud to offer you this service and think you will see the benefits quickly!